When do we collect personal data?
When you create an account with us
When you visit our website
When you make an online purchase
When you contact us by any means with queries, complaints etc
When you enter prize draws or competitions
When you comment on or review our products or service; when you choose to complete any surveys we send you;
From your browsing or shopping activity
We may collect data from third parties who have your consent to pass your details to us
 
 
How do we use your information?
 
To supply and manage the service we provide to you, for example we need to collect your personal data to enable us to process orders made on our website
To better understand our customer base with a view to providing both better products and services
To manage any registered account that you hold with us
to respond to your queries, refund requests and complaints
to verify your identity
for crime and fraud prevention, detection and related purposes
we may use cookies to personalise our website content for you
where we have a legal right or duty to use or disclose your information.

  
How do you get my consent?
 
By providing your information you have consented to us using your details in accordance with this policy and to us contacting you about your account. By providing information on or through a website you are consenting to the collection, use and disclosure of such personal information as described in this policy. You may withdraw your consent at any time by following the procedure described above. In addition, your use of the website constitutes consent to be contacted about your account through any contact information you provide, including mobile phone numbers.


How do I withdraw?

You have the right to:
ask what personal data we hold about you at any time
ask us to update and correct any out-of-date or incorrect personal data that we hold about you 
request that we delete personal data held on you
 
If you wish to exercise any of the above rights, please contact us at sales@reyahlewis.com  

For reasons of confidentiality we will verify your identity before proceeding with any such request made under this policy.
If we choose not to action any such request, we will explain the reasons for that decision.  However we appreciate that where you have given your consent to use your personal data, you have the right at any time to change your mind and withdraw your consent.  If you request that we stop using your personal data for direct marketing activity through all or any channels we will always comply with that request.